📧 Get in Touch
We're here to help with any questions, feedback, or support you need regarding SweepSafe. Whether you have a question about sweepstakes safety, need technical support, or want to share feedback about the app, we'd love to hear from you.
⚡ Response Time
We typically respond within 24-48 hours during business days
Technical Support
App issues, bugs, crashes, or feature questions
Safety Questions
Sweepstakes safety, scam identification, or educational content
Feedback & Suggestions
Ideas for improvement, feature requests, or general feedback
Business Inquiries
Partnerships, media requests, or business opportunities
📝 Email Subject Guidelines
To help us respond quickly, please use these subject line formats:
- Technical Issue: "SweepSafe Support - [Brief description]"
- Safety Question: "Safety Inquiry - [Your question]"
- Feedback: "Feedback - [Topic]"
- Bug Report: "Bug Report - [Issue description]"
- Business: "Business Inquiry - [Purpose]"
🤔 Frequently Asked Questions
Before reaching out, check our FAQ section for quick answers to common questions about sweepstakes safety and app usage.
View FAQ🔒 Privacy & Security
Your privacy is important to us. When you contact us, we only use your information to respond to your inquiry. We never share your contact information with third parties, and we don't use it for marketing purposes unless you specifically opt in.
🌍 Languages
We primarily provide support in English. While we'll do our best to help with inquiries in other languages, response times may be longer for non-English communications.
📱 App Store Reviews
If you enjoy using SweepSafe, please consider leaving a review on the App Store. Your feedback helps us improve and helps other users discover the app. For specific issues or detailed feedback, email is always the best way to reach us directly.